Returns & Exchanges
At Leon's, we want you to be completely satisfied with your home furnishings. If your purchase doesn't perfectly fit your space, our flexible return policy ensures a smooth process for exchanges or refunds.
Initiate Your Request
Contact our customer care team within 72 hours of delivery or pickup to report any issues or request a return authorization.
Prepare the Item
Ensure the furniture or appliance is in its original condition and packaging, including all manuals, hardware, and accessories.
Schedule a Pickup
For large furniture items, our logistics team will coordinate a convenient time to collect the item from your home for a nominal restocking fee.
Receive Your Refund
Once the item is inspected at our warehouse, your refund will be processed back to the original method of payment within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing