Frequently Asked Questions
Everything you need to know about furnishing your home with Leon's.
What are your delivery options for large furniture items?
We offer Full-Service Delivery which includes bringing the item into your room of choice, assembly, and removal of all packaging materials. Local delivery rates vary based on your distance from our nearest distribution center.
Do you offer financing or monthly payment plans?
Yes, we provide several flexible financing options, including 'Buy Now, Pay Later' plans and monthly installment programs through our financial partners, subject to credit approval.
What is your return policy for home decor and furniture?
Unopened accessories can be returned within 30 days. For furniture and appliances, we offer a 7-day satisfaction guarantee; however, items must be in original condition and may be subject to a restocking fee.
How can I track the status of my order?
Once your order is processed, you will receive a confirmation email with a tracking number. You can also use our 'Order Status' tool on the website by entering your order number and postal code.
Do your products come with a warranty?
All products come with a standard one-year manufacturer's warranty against defects. We also offer extended Protection Plans that cover accidental stains, damages, and mechanical breakdowns for up to five years.
Can I pick up my order from a local warehouse?
Absolutely. You can select the 'Free Warehouse Pickup' option at checkout. We will notify you via email as soon as your items are ready for collection at your selected location.